Introduction

At Derrick Lift Solution, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website [www.derricklifts.com], contact us, or use our services.

By using our site or submitting your information, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Inquiry details or service requirements
• IP address and browser data (for analytics)

We do not collect or store payment details directly.

How We Use Your Information

We use your information to:

• Respond to your inquiries or service requests
• Send project quotes or proposals
• Provide after-sales support and AMC reminders
• Improve our website and user experience
• Send relevant updates, offers, or newsletters (only with your consent)

Data Sharing & Disclosure

We do not sell your personal information.

We may share it with:

• Our internal staff and service technicians
• Trusted third-party service providers (e.g., email or CRM tools)
• Law enforcement or government bodies if required by law

All partners are bound by confidentiality agreements and data protection standards.

Data Security

We implement reasonable security measures to protect your information:

• SSL encryption (HTTPS)
• Secure storage with access restrictions
• Regular website scans and data backups
• However, no method of transmission over the internet is 100% secure. Use our site at your own risk.

Your Rights

You have the right to:

• Request a copy of your personal data
• Ask us to update, correct, or delete your information
• Opt out of marketing emails or WhatsApp communications

Cookies & Analytics

We use cookies and third-party tools (like Google Analytics) to:

• Monitor site usage
• Improve user experience
• Customize content and ads (if applicable)

You can disable cookies through your browser settings.

Third-Party Links

Our website may contain links to other websites (e.g., YouTube, Upwork, Google Maps). We are not responsible for their privacy practices. Please review their policies before providing your data.

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.